Five capabilities we need now to lead and manage change
Change leaders and practitioners have an established set of conventional technical and behavioural capabilities, such as stakeholder...
Change hack 9: Untapping the hidden influencers in your organisation
Decades before telephones and any other sophisticated communication technology existed, we relied on word-of-mouth to spread the word and...
Change hack 8: Using human-centred design in change management
There’s this experience most of us have when we buy a new car. Let’s say it’s a green Volvo. Once you own it, you notice there are quite...
Change hack 7: Moving through transition with ritual and ceremony
Years before I was a change consultant, I worked at an organisation that went from being run by a team of only four trustees to a...
How much does change really hurt?
Have you ever wondered why we respond negatively to change in some instances, yet bring it on at other times? If we wholeheartedly didn’t...
Change hack 6: Why it's time to reframe our mindset about resistance
Do we really naturally resist change? Now that we know more about our hardwired responses, thanks to recent insights from neuroscience,...
Change hack 5: Three channels for co-creation you need to know
In our disruptive business environment, we know that fewer CEOs are sponsoring long-term, multi-year transformation programs. Disruptive...
Getting the most out of social learning at conferences
When my daughter was in secondary school, I received a call to come in and discuss a comment she made to her teacher in the classroom....
Change hack 4: Helping people move up the social media adoption curve
In my one-on-one coaching sessions, the conversation often leads to leveraging social media. Whilst there’s a plethora of information out...
Change hack 3: Hacking employee engagement with five lessons from Candy Crush Saga
Candy Crush Saga has been in my life for around three years now. We have a love-hate relationship, regular break-ups, but in the end, I’m...
10 SUPER CRACKER quotes on agile change management
It’s a bird? It’s a plane? No, it was the visual management board that we set up in our Enterprise Change office - a space to help us to...
Change hack 2: Hacking change with the magic numbers
There’s lots of stuff we already know about our human hardwired behaviour. For example, we know that our brains haven’t really changed...
