Six benefits of using a Persona in your Change Management work
There are so many good reasons to use personas to support your change activity. Here’s six good reasons – and you can download this...
Let's demystify agile change management
Agile change management has been a hot topic for a while now. There’s a lot of content around on why we need agile change management and...
Into the era of servant leadership
A couple of months ago I wrote a post on Psychological Safety and its role in supporting a collaborative environment for modern ways of...
Psychological safety and new ways of working
Can you imagine working in a team where you feel it’s safe to raise issues, to make suggestions, disclose your mistakes and even to be a...
Making New Ways of Working (NWoW) happen Now!
Twelve months ago, AFR announced on its front page ANZ’s plans to ‘blow up bureaucracy’ with agile practices. Since then, ANZ has...
Defining agile as an organisational capability
It’s not every day I have the luxury to sit down with a cup of coffee to look through the Australian Financial Review. But today I’m glad...
Change hack 10: Getting it right with the Goldilocks approach to change management
In the familiar fairy tale of the three bears, we read about Goldilocks’ three options - one that is too much, one that is too little and...
Five capabilities we need now to lead and manage change
Change leaders and practitioners have an established set of conventional technical and behavioural capabilities, such as stakeholder...
10 SUPER CRACKER quotes on agile change management
It’s a bird? It’s a plane? No, it was the visual management board that we set up in our Enterprise Change office - a space to help us to...